Privacy Policy

CYV mobile app

The following sections describe mobile-app information and practices. Creating a mobile-app account does not itself sign you up for launch emails. CYV is independent of government, and participation in CYV is not an official election or a government service.

Account and sign-in information

When you create an account, we process your email address, account name, chosen username, password authentication information, and an internal account identifier. We record your confirmation that you are at least 18, acceptance of community rules, account creation time, membership status, and any restrictions on the account. Adult certification is a confirmation you provide, not identity or age verification by CYV.

Sign-in uses authentication and session records, including session creation and expiry times and, when available, IP address and browser or device user-agent information. The app stores sign-in credentials such as session tokens on your device so it can maintain your session; it uses secure device storage when available, with an in-memory fallback if that storage is unavailable. Password authentication information is used to verify sign-in and is not displayed to other members.

Content and participation records

We store proposals and bills you submit, including titles, summaries, written arguments, optional video links and captions, your author identity, and timestamps. We also store comments, proposal supports, bill votes and vote receipts, comment likes and dislikes, usefulness marks, bill-opening records, and result disapprovals. These records are linked to your account to save your selections, prevent duplicate participation, calculate counts and results, and apply membership rules. Your content and voting choices may reveal political views or other sensitive information; do not include personal information you do not want to share in posted content.

What other members and administrators can see

Other members can see proposal and bill content, comments, author usernames and identifiers, and participation counts and results, subject to moderation and blocking rules. The app returns your own vote, support, and reaction selections to you; it displays aggregate vote and reaction counts rather than a member-by-member list of those choices. Participation is account-linked in CYV’s records, not a promise of an anonymous or secret ballot. Your email address and purchase details are not displayed as part of public proposal or comment content.

Authorized administrators can review reports and reported content, account identifiers, and relevant restriction information to moderate the service. Report details and the reporter’s identity are not shown to the reported member through the reporting interface. Authorized service personnel and service providers may process account-linked records as necessary to operate and protect CYV; role-restricted app screens do not mean that underlying records are inaccessible to authorized service operators.

Reports, blocking, and support requests

We record the content or account you report, your account identifier, the reason and details you submit, timestamps, review status, and moderation actions such as suspension or banning. We record blocking relationships to apply visibility and participation restrictions. We use these records to enforce community rules, investigate abuse, and protect members. If you contact support, we receive the contact information and message you send and use them to respond. Avoid including passwords or payment-card details in a report or support email.

Membership and purchases

CYV uses RevenueCat and the applicable app store, Apple App Store or Google Play, to process and verify in-app purchases. The app supplies your internal CYV account identifier to RevenueCat so purchases can be associated with the correct membership. RevenueCat and the store process purchase and transaction information and technical information needed to provide their services under their own privacy policies.

CYV stores transaction identifiers, product identifiers, store information, purchase and redemption times, and the account association used to activate membership. We use these records to confirm entitlement, prevent repeated redemption of a transaction, and resolve purchase issues. CYV does not collect your full payment-card number through its app; payment details are handled by the store. Deleting a CYV account does not delete the store’s or RevenueCat’s own records or automatically refund a purchase.

For more information, see RevenueCat’s Privacy Policy, Apple’s Privacy Policy, and Google’s Privacy Policy.

Operational information, analytics, and device storage

CYV’s services record operational request information such as request time, HTTP method, requested route, response status, response duration, and request identifier. This information helps diagnose errors and operate the service. Service infrastructure also processes network information needed to receive and respond to requests. The app uses local storage and session state to support sign-in, preferences, and normal operation.

The current mobile-app configuration disables Newly app analytics, and the inspected app code does not send custom analytics events. This does not turn off authentication records, operational request logs, or purchase-provider processing described above. We will update this policy if the app’s analytics practices change. The current app does not provide an advertising-tracking flow or collect device location, contacts, camera images, or microphone recordings as part of its implemented features.

Service providers and external content

CYV uses Newly Backend for account authentication, hosting, and storage of application records, and RevenueCat and the app stores for purchases. These services process information required to deliver their functions. We may provide relevant information in response to applicable legal requirements or to investigate abuse and protect the service. Civic participation records are used to operate CYV, not as an official voter-registration record.

When you open a policy or support link, send email, or load a video hosted outside CYV, your device contacts that external service. It may receive your IP address and other request information and applies its own privacy practices. Optional proposal videos are supplied as external links and captions; CYV does not record a video or audio comment for you.

Mobile-app choices and account deletion

You can sign out from Profile, change or remove a comment reaction using the same reaction controls, and use reporting and blocking controls where available. To delete your mobile-app account, open Profile → Delete account and follow the confirmation steps. You may need to confirm your password or authenticate again. Contact CYVMemberServices@gmail.com for access, correction, or deletion questions or if you cannot reach your account. We may need to verify that a request relates to your account.

The deletion process disables participation, removes the CYV profile and authentication account, and removes your comments, comment reactions, supports, usefulness marks, bill-opening records, result disapprovals, blocking relationships, and votes on unfinished proposals and bills. Certain records remain: submitted proposals and their text remain with the displayed author changed to “Deleted member”; votes on completed or returned bills remain under a replacement identifier to preserve results; and purchase-redemption records remain under a replacement identifier to prevent transaction reuse. These replacement identifiers are derived from the former account’s internal identifier and are not a guarantee of irreversible anonymization. Moderation reports and enforcement records may also retain internal identifiers and details.

Deletion does not automatically remove identifying information you wrote inside a retained proposal, linked media, or report. Contact us if retained material contains personal information you want reviewed for removal. App-account deletion and launch-list removal are separate: deleting an app account does not automatically remove a launch signup, and leaving the launch list does not delete an app account.

Mobile-app retention and security

We retain account and participation information to provide CYV while an account is in use, subject to the deletion behavior above. Retained civic history, purchase-redemption records, moderation records, and operational records do not all have a single fixed retention period or an automatic expiry in the current application. Their handling depends on their operational, security, dispute-resolution, and applicable legal purposes and the relevant service provider’s practices. Email us with questions about a specific record or to request its review.

CYV uses authentication, access controls, role checks, and encrypted network connections intended to protect information. No service can guarantee absolute security. Information already copied by another member or held independently by an external service is not automatically removed when you delete your CYV account.

Age requirement for the mobile app

The CYV mobile app is intended for adults aged 18 and over and requires adult certification during account creation. This is separate from the launch signup page’s under-13 disclosure above. If you believe a child has provided information through CYV, contact us so we can investigate and address it.